sim not available

[hariharaprasad]

hii
i have taken new contract for samsung z fold 2,the mobile is super but i didn't get sim and my plan is activated.there is no help from customercare

[Bambino · Accepted solution]

@hariharaprasad Is this a completely new contract with a new number or do you already have an O2 sim? If it's the latter, just put your sim in your new phone. If you are in a 5G area and need a 5G sim you will have to speak to customer service.

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