My O2 Services are temporary Unavaiable

[OlgaSereda]

Hello someone guide me please my services are temporary not available if top up 10 £ will working again

[madasaf1sh]

@OlgaSereda 

When did you last make a chargable call? When was the last top up of the PAYG sim card? 

Is this a new or existing sim card?

Guide: How to find help & contact O2  maybe the best port of call

[OlgaSereda]

last month using since 2023 getting message everything last december 

[madasaf1sh]

@OlgaSereda 

You will need to contact o2 then, all the details are below Guide: How to find help & contact O2