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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! add another phone

how do i add another phone to my contract

Roaming charges 2021

Have o2 reintroduced roaming charges or are things remaining unchanged in 2021 post EU exit.

Resolved! Another delivery delayed

So, I ordered a note 20 ultra. Selected thursday delivery. Order was only despatched thursday morning and even today Dpd is showing they dont even have the parcel. Any other delivery has been by DHL but dont know if they suspended deliveries to NI.Wh...

Resolved! Getting charged even if I cancelled a service

Hello,as it is impossible to actually get through to speak to someone at O2, how do I tell them to stop charging me for a service that I have cancelled? I had a Google-service that was charged through my O2 account, I have cancelled with Google, but ...

Resolved! Bills

I pay today air time plus iPad rent I still need pay for iPhone and iwatch,please can I get network back to iPad,for iPhone and iwatch I pay on Friday.Thanks DANIEL

Price match

I have been a payg customer for 20+ years and am now thinking of going pay monthly with a new handset.I have seen some great packages with virgin media, one is £25 pm, no upfront fee for a Samsung s20 fe 5g unlimited calls txt and 1g data, Data-free ...

Resolved! Customer Services pasword

In trying to transfer my number across to O2 I recieve this message fro Security Details. What is a customer services password? and how do I get one all I have is the web site log in? Don't forget - this is the password you use to contact customer se...

Resolved! My Disney + not working

I’m trying to activate my Disney+ But it’s not happening

Guru

How do I talk to an o2 adviser through live chat?

Resolved! New contract

I am starting a new contract (with o2) starting 04 Jan.21. My original contract expires 13 Jan.21 - what do I need to do to stop those charges after that date ? I am paying both contracts for the week in between new start date and old contract.

O2

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