Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Replacement Handset??

I am the account holder for an o2 mobile phone that I give to my daughter. Unfortunately she was the victim of a horrible crime and the device has been taken by the police as part of the ongoing investigation. It could be sometime that it could be re...

Resolved! Payment date

I want to change my payment date from 26th to the last day of the month please

Sallyanne by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Single Bill

Hi, I am wondering if it is possible to get a single consolidated bill - rather than two separate bills for airtime and separate device plan? Thanks, Rob

Resolved! Track my order SIM card

Greetings, I would like to track my order: [Removed personal information]. Best regards,

Resolved! Phone

Can I buy more data

Baillie by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Discount

Hi when I spoke to someone a while back and added a 3rd line they said I could get a discount I had to tx something to a number to apply it could you tell me what I need to send and to what number please

Rachel85 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Old bills

I have not received bills for August or September!

JohnHowie by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Finding a lost number

Does any one know how to find a number that I called in mid August?

Resolved! refreshed my phone, need a receipt for insurance provider

As per the title I have refreshed my phone and need a receipt for insurance provider. I had a live chat over a week ago where the adviser said they would email me a receipt so I could set up insurance on my new handset. I have received nothing, I che...

kitch by Level 1: Joiner
  • 4 replies
  • 0 kudos