O2

Resolved! Card Payments Declined

Multiple debit/credit cards are being declined to pay my phone bill but nothing is wrong with the cards. Can someone please explain as it is close to being overdue and I'm not being blamed for this!

Resolved! SIM not active

Hi, My phone got stolen on the 15th. I got a replacement SIM card the next day, but 24 hrs after getting it into my new device, my SIM still isn’t working and I can’t make calls. Please help.

Resolved! Upgrade = Confused

Hi I have a 24 month contract with 17 months remaining but can upgrade for a fee but I’m confused as this fee would not be enough to finish my current deal so if I upgrade do I need to pay the new fee on top of my current monthly fee or is it just a ...

Resolved! Free Samsung chrome book 4 claim

Hi, I received a email telling me to claim my free extras but the link doesn’t work,I need to claim the Samsung chrome book but don’t no how.many thanks

Resolved! SpendCap

Hi thereI want to know about Spend Cap.How can I switch on Spend Cap service?

Resolved! Change mobile phone

Resolved! Why am I not receiving network service although I’ve purchased O2 travel Bolton

Hi Gurus please advise why I’m not getting network services although I’ve bought O2 travel bolton and enabled data roaming in settings. I’m pay monthly O2 Uk customer currently travelling to India thanks

Resolved! Spend cap

Hi, I just want to add a spendcap to my new  contract.

Resolved! iPhone 13 pro 256gb graphite stock

When will this be available, I’m fed up of waiting already