Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! turning my phone back on

hi there i need my phone turning back on

Resolved! Sim

How do I go about getting a new sim card but keeping the same number?

Resolved! SIM card not working in phone: Samsung Z Flip.

Pay monthly sim not working

Resolved! I clicked the wrong extra

Hello I am just wondering if I am able to swap the Amazon music for the Disney plus on my recent purchase as I clicked the wrong 1 I do not have an Amazon device for music ??

Resolved! Data

Paid my bill but 4G isn’t working

Resolved! new pay month sim only plan

Hi. I am looking to get a new pay monthly sim only deal however I am finding it too expensive to go directly with o2 as I have found other 3rd party websites cheaper to stay with o2.Can you help me?

Resolved! payment difficulties

how can I get help. because I have to self isolate. I cannot afford to pay October's bill. trying to get help via 02 is next to impossible. any advice

Resolved! Broken Samsung A21

Hi there,I turned my phone off as normal last night turned it on this morning and it is just flashing I can’t even force it to turn off . Which when I googled for an answer it told me to do. I would like a new phone sent out at no cost to myself at y...

Resolved! How to change physical sim to an eSim

As a new customer who has just received normal sim how do I get this changed to an eSim ? Thanks

Resolved! Pay my device

Hello if I pay device plan what happens to my air time plan

O2

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