Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! paid off my device plan error

iv paid off my device plan but o2 are still saying i owe itbeen past from person to person but still no helpand i keep getting text to say payment is over due and they will cut me off

Resolved! Upgrade

Hello, I’m looking to upgrade my phone but I would like a 24 month contract as opposed to a 36 month contract. Is this something you’re able to offer me please?

Resolved! Possible scam call?

Just had a call from 02081447436 claiming to be O2 and upgrading my tariff to unlimited data with a 30% discount. Gave them short shrift and said not interested and hung up. just making sure it wasn’t actually O2 and I’ve just turned a good offer dow...

Resolved! 4th device

!

Resolved! Haven’t received my order

I placed an order for an iPad Air 2020 almost 2 weeks ago, received the legal documents but no delivery date for my product, it still hasn’t arrived and I’ve still had no update at all

Resolved! Free 4G

I want to change my tariff so I get more data but am told I will lose free 4G if I do. Why is this?

Resolved! Wrong sim

Hi I ordered and received a SIM card that has data call and text allowances on it. I actually wanted it for my iPad pro 11, so I think I may have signed up for the wrong sim???

Resolved! My Account

Good morning I have received a text purporting to have come from you saying, you are unable to take payment from my account and give a link to contact you.Is this a scam? I have not opened the link.

Resolved! Bill

Hi I just looked at my bill and it saying it's payed the bill was £98.37 and of that I paid £35.00 of it on Monday 13th September so I am a bit confused why it's saying its payed when I still owe £63.37

Resolved! Data plan

Just finished my device plan and eant too change my data plan

O2

Forum Posts