This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 270437 Views
  • 2 replies
  • 2 kudos

Resolved! Large bill

I went over my limit last month so paid an additional£16 to cover more data, but my bill has gone up from £14 to £29 this month- the extra payment I made doesn't seem to be on my account. Could you clarify what this extra charge is for?

Resolved! Billing

I got a new phone from mobile phones direct and it comes with an o2 contract. I've selected to keep my number and didn't receive another similar card so I assumed I'm supposed to use my old pay as you go sim card. I got a bill via email for my contra...

Martyna by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! 3G not working abroad

I've just arrived in Spain and mobile data is not working on my iPhone. I have plenty of data allowance (18GB left for the month). My phone says it is on the Movistar network. Texts are working fine. I can see the 3G symbol in the top right corner bu...

Resolved! Spend cap

Is there an actual way I can see my spend cap limit ??

Resolved! Selling old handset

Just upgraded last week and wanted to sell my old handset back to o2 but the link seems to be closed now

AMH11 by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Confused with Tariffs

So I returned my S21 Ultra Upgrade into store to order the new iPhone 13 Pro Max instead. My upgrade status changed today so I went an ordered the 13PM. Once I placed the order I noticed the tariff has changed. So less than 2 weeks ago I got 50GB tar...

Rbarkley82 by • Level 4: Observant
  • 471 Views
  • 1 replies
  • 0 kudos

Resolved! Messages

Hello, I'm wondering how much it costs to send a video through messages?

Steven26 by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Joining O2

I recently had issues with Vodafone as their signal was dreadful as decided to join o2. Firstly the signal has been worse than with three however my main issue is that I’ve now been hit with a huge charge from Vodafone. I requested to leave within th...

whit66 by • Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade

I’m interested in upgrading my iPhone 11 to the iPhone 13 pro max but as I’m a valued vip customer and been with you since iPhone 5. Could you not make that my payments are more or less the same as I’m paying now

Lesleyb by • Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

Hello. I would like to order an esim 

Will95 by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top