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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Calling UK mobiles texting and receiving call from France

Hi all, can anyone say what the call & text charges are from France to the UK now?waiting to board the ferry and wondering if I’ll be speaking to my wife for the coming week

Resolved! Charged double

I have just received my bill and it was particularly high this month, I notice that my amazon prime video offer has expired, and for some reason I have been charged two lots of £4.99 to continue with prime video? Has anyone else had this?.I've been t...

Resolved! How to formally cancel a contract with O2?

HelloI've only very recently joined O2 for the first time and am unimpressed with most aspects of the service so far. I received a pay monthly SIM from the website and I'm well within the 14 day cooling off period.I've requested and received a PAC an...

Resolved! Over charges

If my tariff is £20 a month why am I being charged £35?

Calls from O2

I keep getting calls from O2, telling me I'm a loyal customer and offering me deals, however, I am a little worried they might be fake calls, the number is 0330 3035308, from Ireland I think? Has anyone else had these calls and is it a genuine O2 tea...

Can't receive texts or calls.

Hi, just recently joined O2, signal and everything was all good, ported my older number Tuesday from ID Mobile to O2. Can't receive any texts or calls anywhere i go. I do have signal, Can call and text people. Spoke to O2 online guru, did all the pho...

Resolved! Billing

Am I able to change date of bill from 11th Sept to 15th. Please..thank you..

Resolved! Help

Hi I need latest bill emailing

Resolved! Disney plus not workinh

I recently upgraded a month ago and got disney plus free for 6 months i done it through my02 extras but now when ho on disney plus tells ms to renew my subscription. Im pretty upset about this

Resolved! Ordered a Phone instock, now out of stock

Ive waited a week, not heard anything

O2

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