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Fast O2 Refresh Upgrade

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Anonymous
Not applicable

on ‎09-09-2014 22:55

on ‎09-09-2014 22:55

Hello,

 

I am an avid Apple fan (please don't debate this) and as you will know the new iPhones were unveiled today.

 

I am currently on an O2 Refresh contract with my iPhone 5S and would like to pre-order one of the new iPhones when they're available to pre-order on 12th September. I currently have a fair bit left for my settlement amount, but I'm willing to pay this off to pre-order the new iPhone.

 

This is my first time with a O2 Refresh contract so could someone please advise me as to a step-by-step guide to upgrade my phone to the new iPhone as a pre-order on the 12th, to replace my current phone?

 

Please note that I would like to be part of the first batch of iPhones that are shipped to get it as soon as possible, so I would like to ensure I don't waste any time and I complete the upgrade fast (as you will know there will be high demand and it backlogs quickly). So is there any actions I can complete before the 12th to get things out of the way in advance?

 

Thanks! slight_smile

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MI5
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on ‎11-09-2014 08:17

on ‎11-09-2014 08:17

We've not heard of anyone having problems at all - Just check you next bill to make sure everything has settled on your account OK, just for peace of mind.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎11-09-2014 16:58

on ‎11-09-2014 16:58

Ok I took your advice and decided to call them up again and settle the payment before the 12th. Just checked tha account and it says I'm all sorted!


Thanks for all your help everyone! slight_smile

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jonsie
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on ‎11-09-2014 16:59

on ‎11-09-2014 16:59

Nice one slight_smile

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Anonymous
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on ‎11-09-2014 17:00

on ‎11-09-2014 17:00

Primed and ready now then. slight_smile
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MI5
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on ‎11-09-2014 20:52

on ‎11-09-2014 20:52

Definitely the right decision slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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