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Fast O2 Refresh Upgrade

Anonymous
Not applicable

Hello,

 

I am an avid Apple fan (please don't debate this) and as you will know the new iPhones were unveiled today.

 

I am currently on an O2 Refresh contract with my iPhone 5S and would like to pre-order one of the new iPhones when they're available to pre-order on 12th September. I currently have a fair bit left for my settlement amount, but I'm willing to pay this off to pre-order the new iPhone.

 

This is my first time with a O2 Refresh contract so could someone please advise me as to a step-by-step guide to upgrade my phone to the new iPhone as a pre-order on the 12th, to replace my current phone?

 

Please note that I would like to be part of the first batch of iPhones that are shipped to get it as soon as possible, so I would like to ensure I don't waste any time and I complete the upgrade fast (as you will know there will be high demand and it backlogs quickly). So is there any actions I can complete before the 12th to get things out of the way in advance?

 

Thanks! slight_smile

Message 1 of 45
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Anonymous
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Ok thank you all very much for the information! Much appreciated!

Message 21 of 45
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Anonymous
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Yes from the very first reply. slight_smile
Message 22 of 45
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Anonymous
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Your most welcome.

Good Luck with your order.
Message 23 of 45
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MI5
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Hope you get lucky - It's gonna be manic for a while wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 45
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Anonymous
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@Anonymous wrote:
Yes from the very first reply. slight_smile

Sorry, I just wanted to make sure I understood everything right slight_smile

Message 25 of 45
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Anonymous
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No apology warranted or required slight_smile

It's best your fully armed with as much advice as possible. slight_smile
Message 26 of 45
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Anonymous
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@MI5 wrote:
Hope you get lucky - It's gonna be manic for a while wink

Yeh it will, good luck to you too! I was lucky last year, I got mine the day after I ordered it!

Message 27 of 45
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jonsie
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@Anonymous wrote:

@Anonymous wrote:
Yes from the very first reply. slight_smile

Sorry, I just wanted to make sure I understood everything right slight_smile


Better to be sure slight_smile

Message 28 of 45
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Anonymous
Not applicable

What kind of information will they be after to pay off my settlement amount? I'll be travelling so I want to make sure I have all the right information with me

Message 29 of 45
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MI5
Level 94: Supreme
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Registered:
You'll just need to answer your account security questions then have your card details handy.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 30 of 45
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