Hello,
I am an avid Apple fan (please don't debate this) and as you will know the new iPhones were unveiled today.
I am currently on an O2 Refresh contract with my iPhone 5S and would like to pre-order one of the new iPhones when they're available to pre-order on 12th September. I currently have a fair bit left for my settlement amount, but I'm willing to pay this off to pre-order the new iPhone.
This is my first time with a O2 Refresh contract so could someone please advise me as to a step-by-step guide to upgrade my phone to the new iPhone as a pre-order on the 12th, to replace my current phone?
Please note that I would like to be part of the first batch of iPhones that are shipped to get it as soon as possible, so I would like to ensure I don't waste any time and I complete the upgrade fast (as you will know there will be high demand and it backlogs quickly). So is there any actions I can complete before the 12th to get things out of the way in advance?
Thanks! 
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We've not heard of anyone having problems at all - Just check you next bill to make sure everything has settled on your account OK, just for peace of mind.....
Ok I took your advice and decided to call them up again and settle the payment before the 12th. Just checked tha account and it says I'm all sorted!
Thanks for all your help everyone!
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Nice one
Primed and ready now then.
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Definitely the right decision
