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Extra charges

AC1231
Level 1: Joiner
  • 15 Posts
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Got an extra charge on my bill for a picture message. Got to my phone messages and see what picture I had sent, it’s actually a website link? Do we get charged for sending website links to non iPhone users if a picture is shown with the link??
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MI5
Level 94: Supreme
  • 128279 Posts
  • 614 Topics
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Registered:

@AC1231 

Yes, it's all related to the number of characters in the message. 

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128279 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@AC1231 

Yes, it's all related to the number of characters in the message. 

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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