Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I cannot find the answer to this on the website, nor can I find a customer contact email! I may be doing something wrong ... Anyway, I bought a new device about 4 months ago, didn't like it, returned it, but am still seeing it on my device list. I am...
I have been charged by direct debit after ending my contract and using a new provider. How can I get this money back if possible? My contract had ended and PAC code was requested and used within the time frame.
I have been trying to pay off my iPhone for 2 months. Can’t get through to anyone and after at least a 30 minute wait the advisor picks up and instantly drops the call. The faq says I can do this via my online account, but the online account message ...
Hello all. I have a UK 02 number, but I'm currently stuck in Ireland due to the coronavirus and various family issues. And I now have an overdue account, because my UK debit card has expired. I'm going to order a new one, obviously, but in the meanti...
my airtime plan is £17 do I have to pay VAT on top of this
No way to cancel as 202 number always engaged due to Covid and no other option to cancel - effectively forcing me to stay in contract
Why can,t I use my o2 open discount on the iPhone 12 pro I was not informed of this before I upgraded infacted the opposite I was told I could get the discount.
My Samsung A71 has inexplicably decided not to recognise my password after months of perfect operation.This means that I cannot do anything to recify the problem because I can't even switch my phone on.Any help would be gratefully recieved.
So I have bought a new iPhone 5 and although I've done the sim swap on O2 twice now and waited for 24hrs my new phone still keeps saying No Service.Also, it says that my mobile number on my new phone is unknown, does this mean that the sim isn't acti...
I want to find a cheeper plan than I have a the moment.
