Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! O2 reseller offering >30GB business account

O2's business tarriffs appear to top out at 30GB/month which after anayalying a couple of months at my client (who has a very slow ADSL link) isn't quite enough. 50GB would be ideal. Is there a reseller who uses the O2 network who can offer a contrac...

i phone 6 sound cutting out on all calls

Can anyone help me please, about 6 weeks ago my i phone 5c started cutting out on all calls after a few minuites talking it would cut out and I couldnt hear anything for up to a couple of mins. I was given a new sim card but it continued to cut out. ...

Resolved! WiFi Access

Hi, I have no WiFi available on my phone it’s been like it all day - can’t even select WiFi tab. Anyone else?

Resolved! Early upgrade

so i rang up customer services to pay off my contract for my early upgrade when the Gs9 comes out with out my discounted price i paid £130 and is according to the person that the money is sitting on my account, when the phone is released and i renew ...

will1982 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! 4g wifi

I have been with o2 got years but I recently bought a Note 8 from Samsung direct and am unable to get 4g & WiFi calling. I have done the o2 test and it just comes up error 500

djr11 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Upgrades

Does anyone know how to find out how long you have left on a contract. Something tells me you can put a number in your phone to txt or call and it sends you the date. Is this right and can anyone help me??

Lis16 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! 118505

Been with 02 two months each month I have been charged nearly 5 pounds for dialing 118505 I have not dialed this number why is this happening can I stop it

Paul871 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Being removed off imei blacklist

How long does it take to be taken off imei blacklist, customer services have filled the form request for me to be removed off the blacklist, how long does the whole process take ?

Anonymous by Not applicable
  • 23 replies
  • 0 kudos

Mobile data not working.

Hey, so recently bought 2 phones. An LG G3 and a Nexus 6. I bought the £15 big bundle tariff for my G3 and was working fine. I then started using the same sim on my Nexus 6 and was working fine up until I had to top up for my first time on the sim.I ...

Anonymous by Not applicable
  • 16 replies
  • 0 kudos

Resolved! Bolt on

I signed up for the international travel bolt on and it says it conflicts with euro zone bolt on. I would have to end that to take the travel bolt on. I can’t see why I wouldn’t do that? But I can’t tell what I am going to loose out on?

Anonymous by Not applicable
  • 5 replies
  • 0 kudos