Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Delivery of Sim

On 5th December I took out a 12-month sim-only contract online. It said that the estimated delivery was the next day, but as it was a Saturday, I assumed that by Monday, my sim would have arrived. It is now 11th December and I have still not received...

Resolved! Disney plus

I’ve just got Disney plus as an email from o2 extras suggested it and I though it was fre. It I don’t think it is do his to I delete it off my account?

Esim

Can someone tell me what app i need to download to do the Esim swap?All I was told is to download the app and do a new sim profile

Resolved! iPhone 12 Pro

Waited 25min to get through to O2 started a conversation but got cut off. I have transferred all data from 8plus all good but even after 2 days have NO O2 signal from my new 5G sim so still using 8plus for calls

Insurance

How much is full insurance a month i know damage cover os £7.50

Watch

I just bought Apple Watch se. But it won’t let me connect it to cellular. When I put in my o2 information it says the is a problem to call 202 and quote code 88.

Daughter phone upgrade for Xmas

I want to upgrade daughters phone for Xmas but I don’t want her knowing, is there a way to block upgrade message to her phone so she doesn’t get the upgrade text as I want it to be a surprise?

Resolved! call listings since May

HiI am wondering if there is anyway possible to track numbers called and received from May? I am having issues with a company denying I called them. The call was recorded and they are again denying this. I have contacted the Ombudsman resposible for ...

Can't roam in Cyprus with o2

Can't make calls or send messages while roaming in Cyprus with o2 pay monthly on samsung galaxy note 9.Need help

Resolved! Out of contract

HiMy contract ended at the end of November and I’m now on a monthly rolling charge . I have bought a new phone and contract with O2 via mobile phones direct. I kept my number. Do I need to cancel my rolling monthly contract with O2?

O2

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