on 25-06-2021 10:44
on 25-06-2021 14:00
on 25-06-2021 14:00
it seems there have been 2 types of email circulated from o2 yesterday.
mine simply refers to them moving me to a news set of terms and conditions on August 2nd.
it provides a link to the new terms and conditions.
my question ultimately is if o2 move me onto new terms and conditions are they breaching the original contract I signed with them at commencement of my contract in Feb 2020 and thus enabling me to exercise my right to terminate my contract without any fee?
on 25-06-2021 14:03
on 25-06-2021 14:03
Seemingly unhappy customers looking for a way out
Can anyone who has been successful in leaving without penalty please post and let us know
on 25-06-2021 14:18
on 25-06-2021 14:18
@Nra70 wrote:it seems there have been 2 types of email circulated from o2 yesterday.
mine simply refers to them moving me to a news set of terms and conditions on August 2nd.
it provides a link to the new terms and conditions.
my question ultimately is if o2 move me onto new terms and conditions are they breaching the original contract I signed with them at commencement of my contract in Feb 2020 and thus enabling me to exercise my right to terminate my contract without any fee?
No sorry.
T&C's can change legally as long as 30 days notice is given.
You can only cancel if you can prove the change is detrimental to you.