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Scotty1977 · ‎07-06-2020

Do I keep my old phone if I upgrade early

MI5 · ‎07-06-2020

@Scotty1977

Yes you do.

It's yours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-06-2020

@Scotty1977

Yes you do.

It's yours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scotty1977 · ‎07-06-2020

O2 have offered to pay the rest of my contract and I can upgrade early and want to keep my old phone

MI5 · ‎07-06-2020

@Scotty1977

You can. It's yours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scotty1977 · ‎07-06-2020

I did try and look through the terms and conditions but it never said anything about it

Claire24 · ‎07-06-2020

I want to upgrade early but better offers elsewhere how do I get the same offer I don’t want to lose o2

Bambino · ‎07-06-2020

@Claire24 If the better offer is with another network, then you will lose your O2. The choice has to be yours.

I DO NOT WORK FOR O2

Scotty1982 · ‎18-06-2020

How early are you upgrading? I'm sure this is what happened with me last time. I really want a new phone now but not due until October. Not sure if they would pay off my contract just yet.

MI5 · ‎18-06-2020

@Scotty1982

It will show in your MyO2 that you can upgrade now if you have the same early upgrade offer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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