Due an upgrade,but i need help or advice

[Charlieboyoo]

Hi guys and gals,im able to upgrade but i have a bit of a dilema.I have a loyalty bolt on (£2 off a month) which runs for 2 years.If i upgrade i lose that bolt on.Ive spoken to chat and they said speak to upgrades team,I did and they said nope cant help ya cause its an old promotion..The thing is i would like the bolt on to remain,I phoned yesterday 3 times and it cut off twice due to poor signal and they never bothered to phone back.I actually had to spend another 20 to 30 mins to speak to someone.Ive seen the phone i want on buymobiles.net for £33 and the same tariff on o2 is £37 on refresh.I was happy to go ahead if the bolt on was kept,but there adamant its not happening.The annoying thing is if i go to vodafone im getting the discount no questions asked because who i work for.And i i go through a work scheme on  o2 i get £70 cashback.Truthfully im not bothered about the cashback just would like the bolt on to remain,till it runs out.o2 said they cant even match vodafone on the discount.

[Anonymous]

Nothing you can do to keep old discount as this was for 2years or until upgrade,  what you wanting to get on upgrade?

[Charlieboyoo]

a samsung galaxy s4,well yeah i understand what your saying,its got another year to run and they never said at the time i would lose it.They werent amused when i said i can get it elsewhere.There words where we can match rivals but not third party sites.Which i understand.But vodafone is giving me the discount because who i work for.

[Anonymous]

Do you work for a company that gets o2 open discount as that could get you 30% discount for airtime on a refresh tariff so that is at least £3.60 a month on cheapest airtime, the phone plan part is not discounted

[MI5]

Why is the £2 month so important?
You have already shown you can save £4 month above or get £70 cashback (your £2 month only gives you £24 over the 12 months remaining) ??

[jonsie]

Check the options at O2 Open to see if your company is part of the scheme.

[Anonymous]

It does pay to shop around.

If another network can give you a better deal and their signal is strong and stable then it's a no brainer.

Ask O2 for a PAC code and move.

As said sometimes one of the independents can offer better deals

[Charlieboyoo]

O2 open unfortunately doesnt cover my company.signal is a mystery where i live,downstairs in the house its rubbish but upstairs its ok.Best about it is the mast is at the bottom of the street.Vodafone is the next best network for reception where i live and its the same in the house.But yeah as you mention it would do no harm to switch over.Specially if im saving money.The only thing is i like refresh.Its easy to swap.Otherwise i could always save up an go sim free.

[Charlieboyoo · Accepted solution]

Have to say thanks for all your help and advice guys.Phoned o2 for a pac number and they asked why and i explained about the offer with vodafone.He o2 representative checked if i was eligible but of course i wasnt so he said look i can do ya the phone for this price.i thought great.Not as good as vodafone but truthfully the o2 refresh is very good not to take.But im very happy i got sorted.

[jonsie]

That's good news. Glad you got sorted. So many times it is simply a matter of who you actually speak to