I’ve done this but a human can’t respond until Monday. The AI response is that I can’t redeem the code. It has to be done the same week it’s won, but because I redeemed one earlier this week (which I won in a previous week) I can’t redeem the recent one. It also told me I could redeem it when the next campaign starts but also confirmed that I actually can’t do that because it’s a different week.
So basically, the M&S Blue Monday prizes seem to be a con if you get more than once and don’t use one per week (which is not made clear as it states a valid date beyond the week, and I don’t even live somewhere with a store so travelling there only to spend £4 is hardly cost effective). I know of another person affected by this too.
Very disappointing.
