Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! early upgrade

hello! my contract ends in 8 months but i decided to upgrade it earlier, I paid what is left till the end of my old contract + upfront coast and got my new phone. But I didn't like it so after 3-4 days I returned it and came back on my old plan and c...

£610 stolen by o2

Hi everyone, I am writing an official complaint to o2 but I wanted others to be able to take my experience into consideration before purchasing an o2 Refresh deal. I have 3 contracts all with o2 and I wanted to get two phones, one for a relative and ...

Resolved! Incoming call charges

Would I be correct in thinking that the listed PAYG prices apply to incoming calls as well as outgoing? i.e. if someone phones me, then I am paying for the priviledge, and at the same rate as if I were calling them? If not, are there any charges to m...

Resolved! Itemised bill

Can I get a itemised bill for the month, even if I have unlimited calls and texts?

I would love to top up

I am payg on Sony E3. I am not able to top up using the online service and over the phone service. It's kind of a blessing in disguise considering the lack of texts, minutes, data you get for your buck as i will be going to GiffGaff but i would like ...

Resolved! 02 are stupid

Can't pay phone bill if calling is barred, no way to pay online, is this there way of trapping us into giving them more money

Resolved! Network

I'm facing network problem

o2 micro sim card

i have just purchase a nokia 535 pay as you go sim free phone, i will have to purchase a micro sim card but will i be able to top up as and when i want to/

Calls won't connect

Hi guys,Sorry if this has been discussed elsewhere, I'm a lazy sod tho...Basically the problem is that people cannot get thru to me, it just goes to answer, after a few attempts they might get thru, and then when I try calling voicemail or anyone, th...

Resolved! messages

I have 2 contract pay monthly phones. Can i monitor the messages sent from the second phone

O2

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