Hi guys and gals,im able to upgrade but i have a bit of a dilema.I have a loyalty bolt on (£2 off a month) which runs for 2 years.If i upgrade i lose that bolt on.Ive spoken to chat and they said speak to upgrades team,I did and they said nope cant help ya cause its an old promotion..The thing is i would like the bolt on to remain,I phoned yesterday 3 times and it cut off twice due to poor signal and they never bothered to phone back.I actually had to spend another 20 to 30 mins to speak to someone.Ive seen the phone i want on buymobiles.net for £33 and the same tariff on o2 is £37 on refresh.I was happy to go ahead if the bolt on was kept,but there adamant its not happening.The annoying thing is if i go to vodafone im getting the discount no questions asked because who i work for.And i i go through a work scheme on o2 i get £70 cashback.Truthfully im not bothered about the cashback just would like the bolt on to remain,till it runs out.o2 said they cant even match vodafone on the discount.
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