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Dropbox plus ‘free trial’

Aysha2710
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on ‎30-12-2018 21:40

on ‎30-12-2018 21:40

Hi, i have recently had an email saying my dropbox plus trial is going to end and if i dont cancel i will be charged through my o2 bill, theres no subscriptions on my play store to cancel it, ive been in touch with dropbox they say i need to contact google, theres no way of contacting them im getting no where and i dont want the £8 or whatever coming out of my o2 bill 😞 i dont want it..... does anyone know how i can stop it coming out with my o2 bill... Please...??

 

Aysha2710

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Bambino
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‎30-12-2018 21:54 - edited ‎30-12-2018 21:56

‎30-12-2018 21:54 - edited ‎30-12-2018 21:56

@Aysha2710 Contact for Google: https://support.google.com/store/answer/6178715 Click on where it says 'Choose your country' and you will see the 0800 UK number.

You'll have to wait until tomorrow now.

I DO NOT WORK FOR O2



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Aysha2710
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on ‎30-12-2018 22:00

on ‎30-12-2018 22:00

Thankyou grin x
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MI5
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‎30-12-2018 22:06 - edited ‎30-12-2018 22:07

‎30-12-2018 22:06 - edited ‎30-12-2018 22:07

@Aysha2710

You can cancel it in the settings within Dropbox too. 

Im not sure Google can help you. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎30-12-2018 22:16

on ‎30-12-2018 22:16

@Aysha2710 See help here from Dropbox https://www.dropbox.com/help/billing/downgrade

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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