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Level 1: Joiner
Posts: 2
Registered: ‎30-12-2018

Dropbox plus ‘free trial’

Hi, i have recently had an email saying my dropbox plus trial is going to end and if i dont cancel i will be charged through my o2 bill, theres no subscriptions on my play store to cancel it, ive been in touch with dropbox they say i need to contact google, theres no way of contacting them im getting no where and i dont want the £8 or whatever coming out of my o2 bill Smiley Sad i dont want it..... does anyone know how i can stop it coming out with my o2 bill... Please...??

 

Aysha2710

Level 64: Magistrate
Posts: 12,686
Registered: ‎31-03-2010

Re: Dropbox plus ‘free trial’

[ Edited ]

@Aysha2710 Contact for Google: https://support.google.com/store/answer/6178715 Click on where it says 'Choose your country' and you will see the 0800 UK number.

You'll have to wait until tomorrow now.

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 2
Registered: ‎30-12-2018

Re: Dropbox plus ‘free trial’

Thankyou Smiley Very Happy x
Posts: 88,643
Topics: 536
Solutions: 11,504
Registered: ‎04-04-2012

Re: Dropbox plus ‘free trial’

[ Edited ]

@Aysha2710

You can cancel it in the settings within Dropbox too. 

Im not sure Google can help you. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Posts: 88,643
Topics: 536
Solutions: 11,504
Registered: ‎04-04-2012

Re: Dropbox plus ‘free trial’

@Aysha2710 See help here from Dropbox https://www.dropbox.com/help/billing/downgrade

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)