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Level 1: Joiner
Posts: 3
Registered: ‎12-03-2020
Accepted Solution

Disney plus

I’ve recently upgraded my phone and have not chosen the extra yet as none really took my fancy. Can I add the Disney extra for the £2 off a month if I have already created and account?
Posts: 84,550
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Registered: ‎04-01-2009

Re: Disney plus

Posts: 116,769
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Registered: ‎04-04-2012

Re: Disney plus

@Woodie 

If you now choose it as an extra your original account will be cancelled and a new one created https://www.o2.co.uk/extras/disney-plus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎12-03-2020

Re: Disney plus

Thank you
Level 1: Joiner
Posts: 3
Registered: ‎12-03-2020

Re: Disney plus

I think I have done it. When I click on subscription is says o2 when previously it come up with payment. Is this right?
Posts: 84,550
Topics: 580
Solutions: 4,310
Registered: ‎04-01-2009

Re: Disney plus

Posts: 116,769
Topics: 575
Solutions: 16,218
Registered: ‎04-04-2012

Re: Disney plus


@Woodie wrote:
I think I have done it. When I click on subscription is says o2 when previously it come up with payment. Is this right?

That means it's free yahoo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 1
Registered: ‎13-04-2020

Re: Disney plus

I've selected the Disney plus downloaded the app but when I try to set up it wants me to pay why can't I use the O2 offer??
Level 50: Versatile
Posts: 7,024
Registered: ‎26-03-2014

Re: Disney plus

You need to use the offer in your account with o2 and then use a voucher code as payment.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here