Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Leaving 02 early - when do I get my final bill to pay 02?

Hi, I left 02 in early March but am still waiting for my final bill. I left my contract early and am keen to finalise all outstanding payements. I recieved my april statement which was near 0, but wondering when and where my actual final bill will co...

How to cancel a new contract

Hi, just wanted to know if I can return my new tablet, after checking it out and cancel my new contract. I couldn't get in touch with o2

my iPhone has gone into restore mode

hi my iphone has gone into restore mode!! i was on with apple chat and not able to reslove the problem they said to contact you

Can't get through to anyone on the phone line

I have been in the most frustrating loop around with the O2 bot desperately trying to get through to someone, after each option it directions to some webpage and automatically hangs up!!!!!! Is there an email I can contact????

4d calling

Had a message this morning saying that O2 had disabled my 4g calling. What is it and why have they disabled it? I’ve checked signal in the area and it is fine. Can I get it back?

Resolved! Deposit paid for new contract - refund required

When I took out my new contract with O2 I was required to pay a deposit of £275 due to my credit score. I was told this would be returned in 3 months time. Can someone please advise how I can request this refund as the required timeframe has now pass...

Resolved! Bank details

How do i change my bank drtails?

Resolved! What the hell is going on at o2?

I appreciate we're in very strange times, but what on earth is going on at o2? I made a new order yesterday (initially tried online, but would not accept my payment), so called up to make a new order - got pretty much straight through - made order of...

Resolved! Delayed paying bill

I can’t pay my bill yet as I haven’t been payed from work due to covid 19 my boss is resolving this but I can get though to anyone to help me

Resolved! change payment date

Hi I've been trying to get through on phone without success. How do I change my payment date please?

O2

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