Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I ordered a new phone today from O2 Refresh. I currently have Police discount of 30% with my current deal. I have tried to obtain the code for my employer for my new phone, but it isnt being recognised. I work for Police Scotland. What is the code fo...
Hi can anyone help or explain I'm on a 2 year fixed contract.and less than 6 months in.the price has been increased.there doesnt seem to be away of contacting 02 due to cover 19.no live chat and the customer call centre is only taking calls on upgrad...
I got a message from tel number 447909372756 stating that it was from O2 and that they had been unable to collect my latest payment. I clicked on the link to update my card (which was a new card anyway). However, I am now concerned that it was not fr...
Hi.Since I have connected my Apple Watch data plan I am having difficulty with making calls and Recieving calls on my mobile.I have the iPhone 11 Pro Max so not an out of date phone and the series 5 watch.Has this happened to anyone else what shall I...
Hi, I want to give my 30 days notice to cancel my contract and can’t get through on the phone or live chat and there is no option to do this on the O2 app. How can I contact them to cancel my contract. Thanks
Hi...I am trying to cancel my contract which has expired but i cannot remember the security question answers and the only way to retrieve them is to have a code text to the phone and SIM which I no longer have...please help someone pleaseeeee.Thanks ...
I have been charged £44-56 in using abroad charges in latest bill. I have not been abroad since January
Morning All, I've just upgraded to the S20 and added the family plan discount on to the account again for it but can some please confirm is this is right Line 1 No DiscountLine 2 20% Discount Line 3 20% DiscountLine 4 40 % DiscountLine 5 40 % Discoun...
I am NHS member joint o2 with 25% discount. Would like to can I get same for family member.
I had no service in my area for calls and data for more than 50 days but O2 are still charging me full cost of monthly bill. It is impossible to get hold of anyone at O2 to discuss this as I feel.the least they can do is waive the charge for the time...
