Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Change phone contract to sim only

Hi, my contract is up soon and I’m looking to change from my normal monthly contract to a sim only contract. The upgrade section doesn’t give me the option to change to sim only... can you help please? Thanks!

Faulty SIM

Hi,My SIM card seems to be damaged. It’s displaying as Invalid Sim and I’ve tried it in another device and it’s doing the same thing. With the current state of things i really need access to a phone. Please can someone let me know how i go about orde...

Resolved! Change from sim only deal to contract

Hi both myself and my daughter are on sim only deals daughter is now looking new phone for her birthday if I was to take out new phone on contract can she keep her old number

Cracked phone screen

I just got the Samsung s20 on a contract. Unfortunately, I dropped my phone and cracked my screen, however, I did get insurance but because all the o2 stores are closed I can't repair it. Is their a way I can get it repaired or have a temporary phone...

Roblox

How can I get a refund from Google charges thaty Don made to mobileThanks kate

Resolved! Fraud

HiI`ve just noticed there is around £15 added onto my bill every month under Premium and Information Services. On investigation i found it was a company called Opera Telecom LTD and a scam. They are taking the money in dribs and drabs £1.25 at a time...

Call waiting

I have Xperia 5 . Not getting call waiting through when I'm on a call . The setting is switched on but it's not working anyone help please

How do i buy data for someone else who is self isolating

My aunty is self isolated and she have ran out of data. How do i buy data for her phone?

Number change

Hi can anyone help me with changing my number it’s really urgent I’m receiving abusive calls and text

Transferring name on account or transferring contract

The account for my phone is in my mums name and has been for years however the email address and bank details etc are all my own. Having read a few posts it doesnt look like it’s possible to transfer the name on the account and I would need to take a...

O2

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