O2 refresh to sim only deal

[Gm1]

Hello is it possible for me to use refresh to pay off remaining contract, keep the handset and go on to a sim only deal? Thanks in advance 

[Cleoriff · Accepted solution]

@Gm1 

If you pay off the handset then you can take out out a sim only contract.

Guide: How does O2 Refresh work? 

[Gm1]

Can I use refresh to pay off the handset or is this something I would have to pay myself ?

[MI5]

@Gm1 

You pay the device off fully yourself.

You can then choose a sim only tariff.

[joztynka]

When I open 'upgrade' page it only shows options to refresh with phones and other devices. Will a sim only option show up after I pay the current phone off? Or should it be available now? My current contract will end in less than a month.
Thanks in advance!

[MI5]

@joztynka 

You need to choose the sim only tab.

[joztynka]

Thank you!

This is what my upgrade looks like. Missing SIM only tariffs. Any idea why?

https://imgur.com/9gAv2YC

[MI5]

@joztynka 

May not be available until your upgrade date if coming from a standard contract.