Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120150 Views
  • 27 replies
  • 5 kudos

Resolved! LANDLINE calls

Trying not to be dim here, but when I have unlimited calls is that ONLY to mobiles or does it include calls to 01,02, etc landlines but obviously not premium rate numbers?

Anonymous by Not applicable
  • 1694 Views
  • 3 replies
  • 0 kudos

Someone is using my number

I have had my number for around 4 years. In the past few weeks I have received a message from TU with verification code which I never requested. Few days later I receive a message from FreeSim saying Hi Lauren (I don't know anyone called Lauren) than...

Anonymous by Not applicable
  • 7624 Views
  • 7 replies
  • 0 kudos

Resolved! Cancelling my pay monthly contract

Hi. I cancelled my 24 month contract over the phone and I'm annoyed why you are still taking money out of my account. My contract had finished yet money is still being taken.

Anonymous by Not applicable
  • 1149 Views
  • 4 replies
  • 0 kudos

Resolved! Clarification on Calling Costs when abroad

Please someone could clarify the costs of calling when abroad I understood that when abroad calling UK numbers is like calling those numbers when in UK so is included in my tariff + boundles.... OK but what about calling the country were I am or othe...

Anonymous by Not applicable
  • 1434 Views
  • 6 replies
  • 0 kudos

Can's activate mobile network

I am in the US and have been using my iphone since getting here using both network and wifi without any problems until this morning. Now, I cannot access data except by wifi even though I have a 3G signal on the phone through T-mobile - I get a messa...

epzcaw22 by Level 1: Joiner
  • 1905 Views
  • 11 replies
  • 0 kudos

Resolved! End of contract

I have 1 payment left until I have come to the end of my contract (buying the handset) There I would like to know how to go about cancelling the calls and texts from this phone

Anonymous by Not applicable
  • 1051 Views
  • 2 replies
  • 0 kudos

Resolved! VAT Invoices for Ipad

Morning,Does the community know why O2 do not present VAT invoices for IPads on line. I have toask for a VAT invoice to be sent via email most months.The service desk isnot helpful an dosme cases they don't understand what I am asking for.Any ideas w...

Anonymous by Not applicable
  • 1068 Views
  • 4 replies
  • 0 kudos

DX 0844 3710000

Anyone else having a problem being billed for an 0844 number you have never used? This happened to me last month and again this month. Charges for a call to 'DX delivery service' on 0844 371 0000 which I have never rung? It's only £1.70 and 47p, but ...

Anonymous by Not applicable
  • 1501 Views
  • 10 replies
  • 0 kudos