Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contact details for 02

Anyone know an email address for O2. Tried ringing them but due to coved-19, only dealing with fraud and can't get to speak to anyone as I've been charged for charges abroad whilst I've been on lockdown in the UK.

wifi calling & apple watch set up

Hi, I have just switched to o2 and I am trying to turn on a few settings but getting errors. Firstly is Wifi calling, when I try to turn it on via settings on my Iphone 11 Pro it says I need to contact o2 to enable wifi calling (which isnt possible r...

Claiming on 02 insure

How do I claim on 02 insure? It says on the phone to go to my 02 but i cant seem to find anything about claiming on my insurance?

Resolved! Free calls until 30th April

So I just received a text to say I would have free calls until 30th April. Is this to all numbers ie mobile and landline? It didn’t give much info. Thanks

extra charges problems

Hello, my name is Jaroslaw xxxxxxxxx, I have a problem with extra charges, I dont know why i have those because i dont recognise that they are mine. I think someone went into my account and made thos charges on itunes, may you please help me with my ...

%20port%20number%20to%20new%20acc

Got upgrade and now have 2 accountsI want to cancel old account and port number to new account

Resolved! Claiming £100 after buying a Samsung S20 and recycling an old device.

Does anyone know how to do this please?

Pay Off Device

Hi GuysIm trying desperately to find out how i pay off my device plan, without success. I appreciate Covid has reduced direct people contact, but, there doesnt seem to be a facility online where i can pay off my device and change to a sim onlyh tarif...

Visual voicemail on 6s plus

I’ve upgraded my sim only as I had sim only before got more data this time but I’ve lost my visual voicemail how do I get my visual voicemailBack!

Porting number

I applied for a SIM only last week and provided my PAC code in order to keep my previous number and it hasn’t been ported over, I know they don’t occur over the weekend but how long will it take?

O2

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