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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237881 Views
  • 2 replies
  • 2 kudos

Late payment

Hi guys, need some help. K so start of march we moved house and the internet took a while to set up hence massive bill of 115 to pay. I knew it would be high. Anyway I'm obviously late in paying it and I've tried calling them to ask if they can unblo...

Phone bills

As we are in lock down because of Covid-19 am I able to get some form of holiday period on paying my bill as I am self employed and out of work.

Spam phone calls

Can I block numbers from a country. I’m continually getting spam calls from Bukina Faso, Africa beginning in+266244666. The last two digits differ

Mrsbarnes by • Level 1: Joiner
  • 718 Views
  • 5 replies
  • 0 kudos

Old SIM on 5G

I have just ordered a new S20 Ultra,I'm currently on a O2 pay monthly SIM deal and have been for the last couple of year,the nano SIM I currently have is from around 2014 from my last contract,will this work in my new S20 or will O2 send me a new SIM...

Qball by • Level 1: Joiner
  • 596 Views
  • 3 replies
  • 0 kudos

Bill

Hi why has my first bill got vat added making my bill higher than it was meant to be

BigK1066 by • Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos

Resolved! Contact

Hi,How do I get in contact with o2 at the moment?

Resolved! Contact

Anyone please tell me How & When to Contact Service?

Hossain by • Level 1: Joiner
  • 871 Views
  • 5 replies
  • 0 kudos

Scam call

Hello so I got a scam call of someone trying to tell me that after checking my pay I had missed played tax, after working out this was a scam call, I hung up, however I've been charged £77 for the ringing me. Am I able to get this money back. Thank y...

Kirst by • Level 1: Joiner
  • 897 Views
  • 5 replies
  • 0 kudos

Resolved! Contract ending

My contract is ending this month and dont want to upgrade'.. will the payments stop or do I need to cancel them/ if I need to cancel how do I go about doing so?

Kelvind23 by • Level 1: Joiner
  • 677 Views
  • 3 replies
  • 0 kudos

Resolved! Data

I’ve just moved over to O2 via car phone warehouse and bought a plan with 45GB data but on My O2 it says I’ve only got 15GB of data? I can’t find anything about this on the car phone warehouse website. Has this happened to anyone else? Where has my m...

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