Call 202 and talk to retentions to see if they will do anything for you on the early upgrade fees, but remember you already get 25% off that automatically if switching to refresh.
OPen discount can be applied to your new airtime tariff as long as you don't have any other monthly discounts applied
http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
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