on 03-07-2024 08:17
I got a new contract yesterday but I cannot apply my NHS discount it keeps saying I've exceed the 28 day period. All the new info is updated in my o2 app
on 03-07-2024 08:22
Wait a few days for the system to catch up as it still thinks you haven't upgraded yet.
You get 28 days to apply the discount.
Guide: O2 Open & Friends and Family discounts - How to sign up