Device plan

[Adam29]

I have just paid off the remaining amount on my devise plan 2 days ago but it’s still not showing I have and it’s still asking for the same amount again which is stopping me upgrading. Why has it still not gone through? 

[pgn · Accepted solution]

Nobody here can access your account, @Adam29 - contact O2 on 202 or try the Social Media Team in the link just below this post. Good luck!