Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Help

I've never posted before but am in need of some advice. I got a phone on my contract several months ago for a family member who was going through a tough time and needed a phone. Now it's looking like they're planning on not paying.I know its my own ...

Leox by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! add new o2 phone to my O2 account

I have registerd with Virgin for broadband. I was supplied with aO2 simm which is up and running. How do I add this additonal phone number to My o2 please.

MArtinE2 by Level 1: Joiner
  • 3 replies
  • 1 kudos

Resolved! 3G/4G

Suddenly had texts saying 4G is being switched off and now on 3G. I have no idea why and signal is appalling and phone unusable for FB etc. Anyone else had this?? My agreed tariff is for 4G and recently had text saying I was having 5G and they would ...

Resolved! my number

Good morning, I would like to know why my mobile number is disabled? I already paid the monthly fee [Removed]

Alosio by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Roaming in O2 Travel Inclusive Zone - Hotspot / Tethering

Hello, My apologies if this is answered somewhere else but with all the changes going on AND the shed loads of different Ts & Cs on the O2 website I would like an answer to what should be a quick question. I am eligible for VOLT benefits (O2 and Virg...

FrankS by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Cancelling from overseaa

I have moved overseas and did not cancel my contract before leaving the country. I have since tried to cancel numerous times but I can not find a valid (works from overseas) number to call. I have also tried contacting O2 by email, Facebook messenger...

As4 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Inquiry

Has my application been successful 

Dave1205 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! EU roaming charges

Do o2 have plans to start charging for EU roaming or will it stay free? Thanks