Deposit

[Anonymous]

Hi

I paid a deposit when I got my new contract i
Late october this yeat and I'm just wondering when I will be getting it back? I pay by direct debit and haven't missed any payments.

Thanks in advance.

[Cleoriff]

As expected. No doubt after Christmas you will be remembering to call @Anonymous

[jonsie]

Next time call rather than use live chat or you could be waiting a good while for the refund.

[Anonymous]

It was more conviennent for me.

[jonsie]

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@Anonymous wrote:
It was more conviennent for me.

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I can understand that but....always best to speak to someone who has access to o2's systems rather than rely on live chat sending the information to the UK advisers.

[Curr946]

@Cleoriff Oh I'm sure OP will remember lol. I wouldn't forgot a wee bonus due to me just when I really needed it.

[Curr946]

@jonsie, ive used live chat before without any issue, I swap priceplan via live chat. no problems.

[Cleoriff]

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@Curr946 wrote:
@Cleoriff Oh I'm sure OP will remember lol. I wouldn't forgot a wee bonus due to me just when I really needed it.

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Oh that was my point...:smileywink:

[jonsie]

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@Curr946 wrote:
@jonsie, ive used live chat before without any issue, I swap priceplan via live chat. no problems.

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Many do have problems unfortunately. Personally for this issue I would call.