Help! O2 are driving me mad. They're making 3 calls a day to get a debt cleared on my home phone.. Problem is when I go through security it turns out (as I know) I don't owe O2 anything but somehow someone has my home number on their account the debt department at O2 refuse to remove my number from this list as I'm not the person who owes them the money (stupid is as stupid does) claiming they can on,y speak to the account holder (I am the account holder for my home phone). I can't change my home number as it's hard wired into the building entry system. Have written to O2 3 times spent 40 hours on calls so far and still the same arrogant rude Scottish man from 0800 092 0840 rings 3 times a day with the same script and safe aggressive attitude and refusal to correct the mistake at O2.
