Solved: Date text was sent

MarkMMcGuire · ‎03-07-2022

Good morning, I need to find the date I sent a text. "View bill" only shows a list of the numbers texted and the total of texts sent to that number, like this below, but not the date(s).

Text messages
destination

number sent

Help please? Where can I get a list of the texts sent by number and date / time?

MI5 · ‎03-07-2022

@MarkMMcGuire

Click on voice calls first then select texts from the dropdown.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-07-2022

@MarkMMcGuire

How to download full bill details here

Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MarkMMcGuire · ‎03-07-2022

Thanks, I can get to the download bill section but the date texts were sent / an itemised list isn't shown. This is all I can see. Any more thoughts or I am doing something wrong here please?No itemised texts!

MI5 · ‎03-07-2022

@MarkMMcGuire

Click on voice calls first then select texts from the dropdown.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MarkMMcGuire · ‎03-07-2022

That worked thanks, had to dig around a bit but got there; the clarification was very helpful as navigating to details of messages via voice calls is hardly intuitive !!!!

MI5 · ‎03-07-2022

@MarkMMcGuire

Yeah it's a bit weird but that's O2 for you

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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