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02 poor data connection in a 4G area

Jen-dea
Level 1: Joiner
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Registered:

My 02 sim is 5G I have none in my home area even on 4G I only get 1mb download speed infact my upload is 2mb I'm wanting to tether to my home network but at this speed it's impossible I have unlimed data is there some additional settings to increase my speed my son has EE and gets 48- 86 mb with the phone sat next to me ?

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madasaf1sh
Level 68: Extraordinaire
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Registered:

@Jen-dea 

 

EE and o2 run on completely different masts, so it could be that the EE mast is closer, different bands than o2 are using. 

 

Do you even have 5G coverage? 


Check here for any service issues https://status.o2.co.uk 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5956 Posts
  • 32 Topics
  • 1946 Solutions
Registered:

@Jen-dea 

 

EE and o2 run on completely different masts, so it could be that the EE mast is closer, different bands than o2 are using. 

 

Do you even have 5G coverage? 


Check here for any service issues https://status.o2.co.uk 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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