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02 poor data connection in a 4G area

Jen-dea
Level 1: Joiner
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Registered:

My 02 sim is 5G I have none in my home area even on 4G I only get 1mb download speed infact my upload is 2mb I'm wanting to tether to my home network but at this speed it's impossible I have unlimed data is there some additional settings to increase my speed my son has EE and gets 48- 86 mb with the phone sat next to me ?

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madasaf1sh
Level 76: Forum Legend
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Registered:

@Jen-dea 

 

EE and o2 run on completely different masts, so it could be that the EE mast is closer, different bands than o2 are using. 

 

Do you even have 5G coverage? 


Check here for any service issues https://status.o2.co.uk 

--
This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,

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madasaf1sh
Level 76: Forum Legend
  • 9846 Posts
  • 53 Topics
  • 2974 Solutions
Registered:

@Jen-dea 

 

EE and o2 run on completely different masts, so it could be that the EE mast is closer, different bands than o2 are using. 

 

Do you even have 5G coverage? 


Check here for any service issues https://status.o2.co.uk 

--
This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,
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