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Data

Jjay1
Level 1: Joiner
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on ‎14-02-2021 23:01

on ‎14-02-2021 23:01

Why is my data not showing up on the my o2 app
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MI5
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on ‎14-02-2021 23:07

on ‎14-02-2021 23:07

@Jjay1 

It glitches occasionally but usually resets on your next billing date. 

You could call O2 to reset it sooner if needed. 

Numbers here 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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on ‎14-02-2021 23:08

on ‎14-02-2021 23:08

@Jjay1 

It could be a glitch. Try deleting the app and reinstalling it.

Veritas Numquam Perit

Girl in a jacket
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Jjay1
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on ‎14-02-2021 23:10

on ‎14-02-2021 23:10

I have uninstalled the app and nothing has changed
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Jjay1
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on ‎14-02-2021 23:13

on ‎14-02-2021 23:13

I have uninstalled the app and nothing has changed never had this issue before
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Anonymous
Not applicable
In response to Jjay1

on ‎15-02-2021 00:34

on ‎15-02-2021 00:34

@Jjay1 Hi, you could try viewing your available data via My O2 @ www.o2.co.uk

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