cancel
Showing results for 
Search instead for 
Did you mean: 

Data

Jjay1
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why is my data not showing up on the my o2 app
Message 1 of 6
817 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 153740 Posts
  • 656 Topics
  • 29320 Solutions
Registered:

@Jjay1 

It glitches occasionally but usually resets on your next billing date. 

You could call O2 to reset it sooner if needed. 

Numbers here 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
811 Views

Cleoriff
Level 94: Supreme
  • 132093 Posts
  • 840 Topics
  • 7619 Solutions
Registered:

@Jjay1 

It could be a glitch. Try deleting the app and reinstalling it.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
810 Views

Jjay1
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have uninstalled the app and nothing has changed
Message 4 of 6
808 Views

Jjay1
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have uninstalled the app and nothing has changed never had this issue before
Message 5 of 6
803 Views

Anonymous
Not applicable

@Jjay1 Hi, you could try viewing your available data via My O2 @ www.o2.co.uk

Message 6 of 6
782 Views