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Data sharing

lisa
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Hi there, I have 3 devices on my 02 account and all show within the data sharing eligibility, but i can not find anywhere on how to select which one is the main one and to actually share the datas. I'd rather not have to phone CS.

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MI5
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You need to nominate one as a lead device which you can do in your MyO2 http://www.o2.co.uk/myo2 then you need to change the tariff of the ones you want to share data with, again can be done in your MyO2.
https://www.o2.co.uk/sharer-plans
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
Level 94: Supreme
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You need to nominate one as a lead device which you can do in your MyO2 http://www.o2.co.uk/myo2 then you need to change the tariff of the ones you want to share data with, again can be done in your MyO2.
https://www.o2.co.uk/sharer-plans
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Hi @lisa

All info on data sharing here.

https://www.o2.co.uk/sharer-plans

If you have any issues, then you will need to contact customer services.https://www.o2.co.uk/contactus

Veritas Numquam Perit

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lisa
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Thank you, already read all the info on 02 regarding data sharing. Nothing is plain and simple on how or where to go to change lead accounts etc.

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MI5
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You can get help in an O2 store @lisa if you don't want to call.
Account changes are required so we can't do it on here for you I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lisa
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oh right ok thank you @MI5.

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MI5
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You're welcome @lisa
Hope you get sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Best of luck. Always good when people go the extra mile...thumbsup

Veritas Numquam Perit

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MI5
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@Cleoriff wrote:

Best of luck. Always good when people go the extra mile...thumbsup


Assuming you can find someone to do so wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
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Hi @lisa Wave I hope the info @Cleoriff and @MI5 shared will help you get this sorted, it'd be great if you could let us know how you're getting on with setting up data sharing across you devices over the next few days slight_smile

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