Data sharing

[lisa]

Hi there, I have 3 devices on my 02 account and all show within the data sharing eligibility, but i can not find anywhere on how to select which one is the main one and to actually share the datas. I'd rather not have to phone CS.

[MI5 · Accepted solution]

You need to nominate one as a lead device which you can do in your MyO2 http://www.o2.co.uk/myo2 then you need to change the tariff of the ones you want to share data with, again can be done in your MyO2.
https://www.o2.co.uk/sharer-plans

[Cleoriff]

Hi @lisa

All info on data sharing here.

https://www.o2.co.uk/sharer-plans

If you have any issues, then you will need to contact customer services.https://www.o2.co.uk/contactus

[lisa]

Thank you, already read all the info on 02 regarding data sharing. Nothing is plain and simple on how or where to go to change lead accounts etc.

[MI5]

You can get help in an O2 store @lisa if you don't want to call.
Account changes are required so we can't do it on here for you I'm afraid.

[lisa]

oh right ok thank you @MI5.

[MI5]

You're welcome @lisa
Hope you get sorted.

[Cleoriff]

Best of luck. Always good when people go the extra mile...

[MI5]

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@Cleoriff wrote:

Best of luck. Always good when people go the extra mile...

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Assuming you can find someone to do so

[EmilieT]

Hi @lisa  I hope the info @Cleoriff and @MI5 shared will help you get this sorted, it'd be great if you could let us know how you're getting on with setting up data sharing across you devices over the next few days