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Invalid sim

invalidsim
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my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution

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Cleoriff
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@invalidsim wrote:

my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution


@invalidsim. How long since you last used it?

Have you tried removing the sim, cleaning it gently and reinserting?

It could be a sim failure and you need a new one. You could pop instore and get one there or ring customer services

 https://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@invalidsim wrote:

my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution


@invalidsim. How long since you last used it?

Have you tried removing the sim, cleaning it gently and reinserting?

It could be a sim failure and you need a new one. You could pop instore and get one there or ring customer services

 https://www.o2.co.uk/contactus

*The Game Is On*

Girl in a jacket

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jonsie
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It could be a sim failure or maybe as said, cleaning and rebooting the phone.

You can get a replacement sim if necessary by calling into your nearest O2 store. They will supply you with a replacement and transfer everything onto your new sim.

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invalidsim
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use the phone everyday, just noticed sim invalid, will pop into shop tomorrow.
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Cleoriff
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@invalidsim

Good idea. They will sort you out. Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket
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jonsie
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EmilieT
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It'd be great if you could come back and let us know how it went in the shop afterwards, @invalidsim slight_smile

 

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