on 05-11-2018 23:55
my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution
Solved! Go to Solution.
06-11-2018 00:00 - edited 06-11-2018 00:03
06-11-2018 00:00 - edited 06-11-2018 00:03
@invalidsim wrote:my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution
@invalidsim. How long since you last used it?
Have you tried removing the sim, cleaning it gently and reinserting?
It could be a sim failure and you need a new one. You could pop instore and get one there or ring customer services
https://www.o2.co.uk/contactus
Veritas Numquam Perit
06-11-2018 00:00 - edited 06-11-2018 00:03
06-11-2018 00:00 - edited 06-11-2018 00:03
@invalidsim wrote:my phones sim has become invalid for no reason, does anyone else have the smae problem and founs a solution
@invalidsim. How long since you last used it?
Have you tried removing the sim, cleaning it gently and reinserting?
It could be a sim failure and you need a new one. You could pop instore and get one there or ring customer services
https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 06-11-2018 00:05
on 06-11-2018 00:05
It could be a sim failure or maybe as said, cleaning and rebooting the phone.
You can get a replacement sim if necessary by calling into your nearest O2 store. They will supply you with a replacement and transfer everything onto your new sim.
on 06-11-2018 00:11
on 06-11-2018 00:26
on 06-11-2018 00:26
Good idea. They will sort you out. Best of luck and welcome to the forum
Veritas Numquam Perit
on 06-11-2018 00:37
on 06-11-2018 00:37
on 06-11-2018 08:25
It'd be great if you could come back and let us know how it went in the shop afterwards, @invalidsim
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