Data left

[Tuscan72]

The app is saying I have 46GB over 50 left but I got a text saying that I have used 75% of my allowance, who is right?

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Enlli]

Was it a text or a message from your phone?

Android phones have a data counter which needs to be set to your allowance and the date it refreshes.

[Tuscan72]

Thanks for the info. I rang the customer service and they said the app is not tracking the data when overseas but it works in UK only that's why they are sending the text message to bypass the app