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Data has not refreshed

Shaz123
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

‎14-05-2020 11:02

‎14-05-2020 11:02

My data was supposed to refresh today but has not and is saying I have to wait 30 days please help
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MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

‎14-05-2020 11:09

‎14-05-2020 11:09

@Shaz123 

Contact details for O2 here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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LukasB
Former Staff
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

‎20-05-2020 14:42

‎20-05-2020 14:42

Hey @Shaz123 just checking on you. Did you get this sorted or do you still have the same issue?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
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