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Data Usage

rocamp2
Level 1: Joiner
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My DATA is being used up much faster than any previous month and my usage patterns hav not changed - is this due to a price increase?

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Cleoriff
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@rocamp2No it's nothing to do with price changes. You can check in My O2 to see the usage http://www.o2.co.uk/myo2

You can also look in your phone settings and check which app has ued the most.

If you still feel unhappy with the result then contact customer services and ask them why it's higher than normal

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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jonsie
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Nothing at all to do with the price increase. Have you downloaded anything new? 

Have a look at the data settings to see which app is using most data? Facebook or other social media are the usual suspects. 

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Cleoriff
Level 94: Supreme
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@rocamp2No it's nothing to do with price changes. You can check in My O2 to see the usage http://www.o2.co.uk/myo2

You can also look in your phone settings and check which app has ued the most.

If you still feel unhappy with the result then contact customer services and ask them why it's higher than normal

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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Just to ask, what phone are you using?

If it's an iPhone there have been a lot of posts recently about unexplained data usage?

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable

Have you sent any mms or pictures over data?

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EmilieT
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Welcome to the forum @rocamp2!

 

Did the pointers our members shared above help you understand what's happening to your data better? 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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