07-05-2018 14:26
My DATA is being used up much faster than any previous month and my usage patterns hav not changed - is this due to a price increase?
Solved! Go to Solution.
07-05-2018 14:34
@rocamp2No it's nothing to do with price changes. You can check in My O2 to see the usage http://www.o2.co.uk/myo2
You can also look in your phone settings and check which app has ued the most.
If you still feel unhappy with the result then contact customer services and ask them why it's higher than normal
https://www.o2.co.uk/contactus
Veritas Numquam Perit
07-05-2018 14:31
Nothing at all to do with the price increase. Have you downloaded anything new?
Have a look at the data settings to see which app is using most data? Facebook or other social media are the usual suspects.
07-05-2018 14:34
@rocamp2No it's nothing to do with price changes. You can check in My O2 to see the usage http://www.o2.co.uk/myo2
You can also look in your phone settings and check which app has ued the most.
If you still feel unhappy with the result then contact customer services and ask them why it's higher than normal
https://www.o2.co.uk/contactus
Veritas Numquam Perit
07-05-2018 14:35
07-05-2018 14:35
Just to ask, what phone are you using?
If it's an iPhone there have been a lot of posts recently about unexplained data usage?
Veritas Numquam Perit
07-05-2018 14:46
07-05-2018 14:46
Have you sent any mms or pictures over data?
08-05-2018 15:16
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