DON'T BUY IPHONE5 FROM O2 !!!

[Anonymous]

Yesterday, i processed an upgrade to an iphone and subsequently made a deposit payment and accepted a 24 month contract.

There was no indication of how i would receive this iphone5. Within 2 hours of my order, i received an email from 02 to say that it would be delivered the next day within 8.30 and 12.30. Stayed in all morning - nothing!!

Phoned O2 at 1pm, to be told "wait a little longer"

Phoned O2 at 2pm, to be told "our text may say that but it means 8.30 to 6pm"

Phoned O2 at 5pm, to be told "your parcel has been returned to depot but they won't give a reason" she said she will keep ringing to get an answer and call me back.

No phone call as promised, so i rang O2 at 7pm, to be told the parcel has been returned BUT UK Mail cannot give a reason.

As i was promised the iphone5 today, i have now cancelled the order and have to wait until Friday before i get a refund!!

Please don't buy phones pver the internet!!!

[Anonymous]

Been a few years since my old company sent me on courses to cover consumer and contract law but if I remember correctly is a company shows intent then they have not broken there contract with you added to that that a third party is involved I think you would be hard pushed to prove they have broken there contract.

Funny thing is that both liquid and myself have our own comapanies. 

Not sure about Liquid but I deal with parcel companies all the time and nothing is ever promised.

[Anonymous]

It's pretty simple, under the contract law my order was with O2 not UK Mail.

I studied contract law as well and i have my own business too.

O2 did show intent but said it would be delivered by 12.30 the next day, the text did not come from UK Mail. The text needs to be rewritten, they have broken the terms of the contract.

[Liquid]

I could be wrong but wouldn't the supply of a phone fall within a distance selling act?

Only the contract terms fall within this "contract law" you speak off.

Steersy that is precisely the impression I'm under as to realistic service expectations.

My parcel company experience falls squarely under consumer, I very rarely use them myself to send items. (Direct from supplier to site via DPD)

[Liquid]

I feel this is a fruitless discussion. Ill take my leave unless someone's point really reignites my interest.

Good luck OP I'm sorry you feel let down.

[MI5]

Any sensible person can see where the issue is and why..... I don't know why you guys bite sometimes

[jonsie]

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@MI5 wrote:
Any sensible person can see where the issue is and why..... I don't know why you guys bite sometimes

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Have to agree.

[Liquid]

I like beating my head against a wall what can I say:)

[MI5]

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@Liquid wrote:
I like beating my head against a wall what can I say:)

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You still talking....? LOL

[Liquid]

You ignited my interest

•Gets back in his cage•

[perksie]

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@jonsie wrote:

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@MI5 wrote:
Any sensible person can see where the issue is and why..... I don't know why you guys bite sometimes

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Have to agree.

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There's another one floating around, it's hate O2 night.