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on 19-08-2022 20:23
Accepted Solutions
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on 19-08-2022 20:49
As far as we know, tere is no phone number, just a fax and email address.
creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
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on 19-08-2022 20:26
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on 19-08-2022 20:28
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
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on 19-08-2022 20:30
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on 19-08-2022 20:30
I had 2 contracts accepted and one refused my credit rating is Excellent according to Equifax and Expererian. I had 2 dropped calls to o2 then when I called back the wait was over 30 mins and they said that the call won’t be answered. The lady on the phone did say they have a dedicated credit line number to sort this out as there seems to be a mistake somewhere
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on 19-08-2022 20:33
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on 19-08-2022 20:33
It’s a dedicated line to their credit team that they said was open until 9pm
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on 19-08-2022 20:49
As far as we know, tere is no phone number, just a fax and email address.
creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-08-2022 20:55
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on 19-08-2022 20:55
Thank you I’ll email and see if they can call me to sort it out.
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on 19-08-2022 21:16
Welcome
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