Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Whats app usage on O2

I thought that Whats app was free to use,however when I use mine I have to have the mobile data on,it does not work from WiFi only,and so this uses up almost all of my inclusive data,other firends advise they dont pay anything,is it just down to whic...

Mudgie1 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Need to set up bill plan

Hello, I have realised my bill for this month is over 500 pounds. However I am unable to pay this in the full amount, what are my options ?? Am I able to change the date of my bill and can you make a plan where I can pay off a certain amount a month ...

Kirsty8 by Level 1: Joiner
  • 3 replies
  • 0 kudos

name change

hi i have changed my name by deed poll to Ms J hattersley could you change this on my account please Regards Julie Hattersley (Wootton)

Resolved! Change to Sim Only

I'm on a Refresh contract that ends in septembet/October.I keep getting messages from O2 about upgrading my refresh account with a new phone and contract.I want to change to Sim only deal but the offers when I check my upgrade options are not as good...

PW77 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Bolt on

I have recently changed my tariff and it does not take affect for another week. My02 will not let me buy a data bolt on. Is there a way to buy some data for the mean time?

Tom92 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Sim upgrade

Sorry to be a pain again it has now been 5 months and says I still have to wait a month but yet the advisor who I had taken out the pay monthly sim with said would only be 5 months

Craignbj by Level 1: Joiner
  • 3 replies
  • 0 kudos

Would like to upgrade

Would like to upgrade ASAP - Please can someone contact me

MC94 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Imessage

I’ve received new sim I can get calls but I can’t send or receive iMessages or go on internet

Jaf0412 by Level 1: Joiner
  • 4 replies
  • 0 kudos