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Credit Check Agreement

Oscar
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Hi,
I’ve been in contact with O2 Support all day and I’ve come to the conclusion that I need to agree to the Credit Check Agreement.
I’ve recieved emails showing my credit check agreement but not clear way to return it other than to print it out, sign and date and send to O2 which will take way too long.
How do I agree to it?
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Cleoriff
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Hi @Oscar

You agree to it just by clicking on them. This digitally shows you have read and agreed

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 9
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Cleoriff
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Hi @Oscar

You agree to it just by clicking on them. This digitally shows you have read and agreed

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 9
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MI5
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Hi @Oscar 

Just click on the links in the emails and confirm you have read and understood all the T&C's etc.

This acts as a digital acceptance from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 9
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Oscar
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If the emails were forwarded to me by another email which is on the account would this still work? Or should I click on the files from the original email they went to?
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MI5
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As long as you have the attachments it will work fine.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 9
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Oscar
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Okay I’ve done that, so should it take long until I get info on the order? Also there’s only four emails for it right?
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Cleoriff
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@Oscar

You will hear from them once the order has been accepted or when the credit check is completed.

As it's the weekend now, it may be on Monday...

Veritas Numquam Perit

Girl in a jacket
Message 7 of 9
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Oscar
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Okay great, last thing, are they supposed to come as links or attachments, because I have 4 emails with attachments, none have links.

Thanks
Message 8 of 9
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MI5
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As long as you opened the attachments, it's fine.
Delivery will depend on stock so for some items, you may need to be patient, but your orders should be processed immediately and dispatched on Monday if you passed credit checks and items are in stock.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
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